At Buychic, we understand that circumstances may change, and you might need to cancel your order. Our Order Cancellation Policy ensures a hassle-free experience for our customers.
Cancelling an Order
- You can cancel your order within 24 hours of placing it by contacting us at Support@buychic.shop or calling +44 800 169 0409.
- If the cancellation request is made after the 24-hour window but before the order is dispatched, we will do our best to accommodate your request.
Orders Already Shipped
- If your order has already been shipped, it cannot be cancelled. However, you may return the item in accordance with our Refund and Return Policy.
Refunds for Cancelled Orders
- For orders cancelled before dispatch, we will issue a full refund to your original payment method.
- Refunds are typically processed within 7-10 business days.
Exceptions
- Custom or bulk orders may not be eligible for cancellation once processing has started.
- If an order is cancelled due to a system error or stock unavailability, we will notify you promptly and provide a full refund.
How to Cancel Your Order
- Contact Us: Email us at Support@buychic.shop or call +44 800 169 0409.
- Provide Details: Share your order number and reason for cancellation.
- Confirmation: We will confirm your cancellation and initiate a refund if applicable.
Contact Us for Assistance
If you have any questions or need help with your cancellation, please get in touch:
- Email: Support@buychic.shop
- Phone: +44 800 169 0409
- Address: 4 Vulcan Cl, Dewsbury WF13 2PW, United Kingdom
At Buychic, we value your trust and aim to provide a smooth and stress-free shopping experience.