At Buychic, we aim to provide a seamless and reliable delivery experience for our customers. Please read our shipping policy carefully to understand how we handle and deliver your orders.
Shipping Coverage
We currently ship exclusively within the United Kingdom.
Shipping Rates
We are pleased to offer Free Shipping on all orders.
Order Processing Time
- All orders are processed within 1 to 3 business days (Monday to Friday, excluding public holidays).
- You will receive a confirmation email with your tracking details once your order has been dispatched.
Transit Time
- Once dispatched, your order will typically arrive within 3 to 5 business days, depending on your location within the UK.
Delivery Details
- Orders are delivered to the address provided during checkout. Please ensure your address is correct to avoid delays.
- If you experience any issues with delivery, contact us immediately at Support@buychic.shop or call +44 800 169 0409.
Failed Deliveries
- If a delivery attempt fails due to an incorrect address or absence of the recipient, the courier may return the package to us. In such cases, additional shipping charges may apply for re-delivery.
Damaged or Lost Packages
- If your order arrives damaged or is lost in transit, please notify us within 48 hours of receiving the package. Provide photos of the damage (if applicable) so we can resolve the issue promptly.
Order Tracking
- Once your order is shipped, you will receive a tracking link via email to monitor your delivery progress.
Contact Us
For any questions or concerns about shipping, please reach out to us:
- Email: Support@buychic.shop
- Phone: +44 800 169 0409
- Address: 4 Vulcan Cl, Dewsbury WF13 2PW, United Kingdom
Thank you for choosing Buychic! We look forward to delivering happiness to your doorstep.